Privacy Policy

This website has been created for the purpose of collecting inquiries, so information collected will be limited to contact information provided together with inquiries, the technical information contained in that inquiry and standard web analytics information used on the website. This policy describes what happens with the information provided by users through the contact and request for quotation pages of the website. This document has been prepared for review and adoption by the Oman Piping Solution LLC with the need for filling in the brackets before publication.

What Is Collected

Source	Information
Enquiry and quotation forms	Name, company, email address, telephone number, country, and the content of the enquiry including any attached line list or specification
Email correspondence	Everything contained in the message and its attachments
Website analytics	Pages visited, approximate location derived from IP address, referring site, device and browser type
Cookies	Those required for the site to function, and analytics cookies where in use

The site is intended for business use. It does not knowingly collect information from children, and it does not seek special category personal data.

How It Is Used

To respond to enquiries, prepare quotations and fulfil orders
To contact the sender about an existing enquiry or order
To maintain commercial records of transactions
To improve the site, using aggregated analytics
To comply with legal, tax and regulatory obligations

Enquiry content, including a line list or a project specification, is used to prepare an offer and to source material. It is shared only as far as that requires.

Who It Is Shared With

Recipient	Purpose
Mills, manufacturers and suppliers	To source and quote the material enquired about
Inspection agencies	Where third party inspection is arranged at the buyer's request
Freight forwarders and customs agents	To arrange shipment and clearance
Service providers	Website hosting, email and analytics
Authorities	Where required by law

Information is not sold, and it is not shared for third party marketing.

A note on project documents: an operator or EPC specification sent with an enquiry may be confidential to the sender's own organisation. Where a document is marked confidential, say so with the enquiry and it will be handled on that basis and not circulated beyond what sourcing requires.

Retention

Enquiry and quotation records are retained while there is an ongoing commercial relationship and afterwards for the period required by applicable law for commercial and tax records. Analytics data is retained for the period set in the analytics tool. [CLIENT TO CONFIRM retention periods and the applicable legal requirement.]

Your Rights

Subject to applicable law, you may ask to:

Access the information held about you
Have inaccurate information corrected
Have information deleted where there is no continuing legal or commercial reason to retain it
Object to or restrict particular processing
Withdraw consent where processing is based on consent
Receive a copy of information you provided, in a portable form

Requests can be sent to [CLIENT TO SUPPLY privacy contact email]. A response will be provided within the period required by applicable law.

Cookies

Type	Purpose
Strictly necessary	Required for the site to function
Analytics	Understanding how the site is used, in aggregate
Preference	Remembering settings such as language, where in use

Most browsers allow cookies to be blocked or deleted. Blocking strictly necessary cookies may stop parts of the site working. [CLIENT TO CONFIRM which analytics and marketing tools are in use, and whether a consent banner is required for the territories served.]

Security

Reasonable technical and organisational measures are used to protect information against loss, misuse and unauthorised access. No transmission over the internet is completely secure, so information is sent at the sender's own risk, and commercially sensitive documents should be sent by whatever channel the sender's own organisation requires.

International Transfers

Material sourcing is international, so enquiry information may be sent to mills, manufacturers and service providers outside the country where it was collected, for the purposes set out above. [CLIENT TO CONFIRM the governing data protection framework and any transfer mechanism required.]

Changes

This policy may be updated. The current version is the one published on this page, and material changes will be reflected in the date below. [CLIENT TO INSERT effective date on publication.]

Legal Review Note

This document is drafted as a working policy for Oman Piping Solution to adopt. It is not legal advice. Data protection requirements differ between Oman and the other jurisdictions this site serves, and the bracketed items, the governing law and the retention periods should be confirmed with a qualified adviser before publication.

Privacy FAQ

What information does this site collect?

Contact details and enquiry content submitted through forms or email, including attached line lists and specifications, plus ordinary website analytics and cookies.

Is enquiry information shared?

Only as far as sourcing and fulfilment require: with mills and suppliers, inspection agencies, freight forwarders, service providers and authorities where legally required. It is not sold.

What happens to a confidential project specification?

Mark it as confidential when sending it and it will be handled on that basis, circulated only as far as sourcing the enquiry requires.

How can information be corrected or deleted?

By contacting the privacy contact address, subject to any continuing legal or commercial reason for retaining commercial records.

Is information transferred internationally?

It may be, because material sourcing is international, so enquiry details may reach mills and service providers in other countries for the purposes described.

Questions About This Policy

If you have a question about how information from an enquiry is handled, or you want a document treated as confidential, say so with the enquiry rather than afterwards. It is easier to handle correctly from the start.

Request a Quotation